JR’s POS Depot takes pride in the remanufacturing & repair processes that have been established since 2000. We are constantly monitoring our processes, referring to feedback from customers and using that information to further improve our processes.
Every New and Remanufactured Product shipped by JR’s POS Depot is warranted for a period of (1) one year from date of initial shipment, and all Repairs are warranted for (6) six months from shipment date. This covers all component and remanufacturing failures that may occur over time from date of initial shipment. As usual the warranty offered by JR’s does not cover customer abuse, fires, spillage, lighten strikes or any other acts of god.
In addition to the standard (1) one year warranty and (6) six month , JR’s does offer a Lifetime Warranty and an Extended Warranty.
The Lifetime Warranty covers all units
for life of the hardware. It covers the
cost of repair only. It does not
cover any inbound shipping or replacement services.
It is the customer’s responsibility
to ship the unit back to JR’s for
repair. JR’s POS Depot will repair
the unit as is and return the unit to the
customer via UPS Ground. This warranty
consists of a repair only and is not returned
in a remanufactured condition.
The Extended Warranty/Replacement
Service covers all failures for a period of 36
months from the date of initial shipment.
The warranty can be purchased for all units
with the exception of wireless units and
Eclipse terminals. Units are fully covered
for any defect. This warranty includes
a Next Day replacement service. JR’s
will overnight a remanufactured unit from
its stock and pick up the defective unit
at no additional charge.